Skills & Competencies for Quality Generalist Manager

Quality Generalist Manager job profile

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JOB SUMMARY for Quality Generalist Manager

Develops and administers policies and procedures for evaluating and improving the quality of products, materials, components and/or manufacturing processes.

JOB RESPONSIBILITIES for Quality Generalist Manager

Makes recommendations to ensure production runs meet established quality standards and predicted yields. Ensures employees follow established procedures and complete quality assurance work within time and budgetary constraints. May be responsible for ensuring products meet international quality standards such as ISO 9001. Works across a variety of quality assurance disciplines.

Quality Generalist Manager SALARY RANGE

BASE 50%
$117,932
TOTAL 50%
$124,164
Job Level
M02
Job Code
EN04100117
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Quality Generalist Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Quality Generalist Manager skill and competencie below to view definitions.
INDUSTRY COMPETENCIES JOB FAMILY COMPETENCIES CORE COMPETENCIES
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1 hard skill or competency (industry competency) for Quality Generalist Manager

1 Industry Competency – Manufacturing Processes
Proficiency Level -3
Skill definition-Applying manufacturing methods, technologies and processes to execute, plan, manage and monitor the entire manufacturing process.
Level 1 Behaviors
(General Familiarity)
Describes the manufacturing methods, operations software, machinery, and labor processes.
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Level 2 Behaviors
(Light Experience)
Conducts material review board (MRB) processes and tracks product nonconformance.
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Level 3 Behaviors
(Moderate Experience)
Handles workflow issues using manufacturing processes to identify the root cause of problems.
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Level 4 Behaviors
(Extensive Experience)
Evaluates new technologies and breakthrough processes to accelerate competitive manufacturing advantages.
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Level 5 Behaviors
(Mastery)
Creates refined processes and protocols for the organization to boost manufacturing efficiency.
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3 Quality Generalist Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Generalist Manager
Proficiency Level - 4
5 Competency for - Quality Generalist Manager
Proficiency Level - 5

8 general skills or competencies (Job family competencies) for Quality Generalist Manager

1 Job Family Competencies – ISO Standards
Proficiency Level -2
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Describes the key elements and concepts of ISO management system standards.
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Level 2 Behaviors
(Light Experience)
Conducts audits to support compliance of procedures with ISO protocols.
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Level 3 Behaviors
(Moderate Experience)
Coordinates testing activities to ensure continuous control over materials, facilities, and products.
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Level 4 Behaviors
(Extensive Experience)
Directs auditing activities to report compliance with our applicable quality assurance and ISO guidelines.
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Level 5 Behaviors
(Mastery)
Conceptualizes procedures relating to the product management lifecycle while complying with various ISO standards.
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2 Job Family Competencies – Lean Manufacturing
Proficiency Level -3
Skill definition-Executing Lean project management techniques and tools by utilizing a manufacturing production system to eliminate waste and maximize productivity.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and fundamentals of Lean manufacturing such as One Piece Flow, 5S, and TAKT.
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Level 2 Behaviors
(Light Experience)
Assists in the development, implementation, and maintenance of Lean manufacturing practices.
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Level 3 Behaviors
(Moderate Experience)
Implements Lean manufacturing tools to obtain a robust and predictable product workflow.
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Level 4 Behaviors
(Extensive Experience)
Delivers Lean projects to improve the manufacturing process to eliminate waste, reduce cost, and improve yield.
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Level 5 Behaviors
(Mastery)
Champions the development of various Lean manufacturing methodologies to conduct Lean workflows.
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3 Quality Generalist Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Generalist Manager
Proficiency Level - 4
5 Competency for - Quality Generalist Manager
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Quality Generalist Manager

1 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Describes the core principles of business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data from various channels to support analysis of business processes.
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Level 3 Behaviors
(Moderate Experience)
Develops alternative solutions to business process improvement and assesses their feasibility.
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Level 4 Behaviors
(Extensive Experience)
Deploys cost-effective and time-efficient solutions to business process issues.
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Level 5 Behaviors
(Mastery)
Facilitates the implementation of business process improvement strategies.
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2 Core Competencies – Budgeting
Proficiency Level -2
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Describes the concepts and principles of budgeting operations.
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Level 2 Behaviors
(Light Experience)
Assists in developing and improving budgeting models, plans, and strategies.
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Level 3 Behaviors
(Moderate Experience)
Compares planned budgets vs. actual expenditures, identifies, reports, and explains variances.
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Level 4 Behaviors
(Extensive Experience)
Determines system capabilities and needs to improve the process for financial budgeting.
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Level 5 Behaviors
(Mastery)
Develops financial models to support the strategic improvement of our budgeting processes.
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3 Quality Generalist Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Generalist Manager
Proficiency Level - 4
5 Competency for - Quality Generalist Manager
Proficiency Level - 5

Summary of Quality Generalist Manager skills and competencies

There are 1 hard skills for Quality Generalist Manager, Manufacturing Processes.
8 general skills for Quality Generalist Manager, ISO Standards, Lean Manufacturing, Performance Metrics, etc.
12 soft skills for Quality Generalist Manager, Business Process Improvement, Budgeting, Quality Management, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Generalist Manager, he or she needs to be skilled in Business Process Improvement, be proficient in Budgeting, and be skilled in Quality Management.

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