Skills & Competencies for Total Quality Senior Manager
Total Quality Senior Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Total Quality Senior Manager
Oversees and manages the team responsible for the implementation, administration, and measurement of total quality management programs.
JOB RESPONSIBILITIES for Total Quality Senior Manager
Leads the team in providing training, tools, and logistical assistance for quality initiatives. Monitors the development of new testing tools, measurement methods, and systems to ensure products and services meet quality standards. Leads cross functional teams in studying and developing effective tools, methods, and systems to ensure that the products and services are of the highest quality. Creates standards to measure quality results and to drive continuous improvements.
Total Quality Senior Manager SALARY RANGE
BASE 50%
$173,926
TOTAL 50%
$196,264
Job Level
M03
Job Code
RD14000172
Education/Degree
Bachelor's Degree
Reports To
Director
Total Quality Senior Manager Skills and Competencies List
9 general skills or competencies (Job family competencies) for Total Quality Senior Manager
1
Job Family Competencies –
Training and Development
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Discusses commonly used techniques and methods in the training and development process.
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Level 2 Behaviors
(Light Experience)
Gathers employee behavior and performance data to determine the content of training and development programs.
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Level 3 Behaviors
(Moderate Experience)
Delivers training and development program adjusting to various types of audience.
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Level 4 Behaviors
(Extensive Experience)
Evaluates the performance of training sessions and recommends improvements accordingly.
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Level 5 Behaviors
(Mastery)
Develops metrics system to evaluate the effectiveness and impact of training.
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2
Job Family Competencies –
KaiZen
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains the key principles of the Kaizen methodologies in eliminating waste.
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Level 2 Behaviors
(Light Experience)
Identifies all forms of waste in the plant through Kaizen methodologies to improve productivity.
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Level 3 Behaviors
(Moderate Experience)
Provides toolsets and metrics through reports and system functionalities for Kaizen projects.
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Level 4 Behaviors
(Extensive Experience)
Manages Lean activities, including assisting in planning, performing, and sustaining Kaizen events.
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Level 5 Behaviors
(Mastery)
Develops value stream maps utilized to support process owners in identifying and eliminating waste.
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3
Total Quality Senior Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Total Quality Senior Manager
Proficiency Level - 4
5
Competency for -
Total Quality Senior Manager
Proficiency Level - 5
14 soft skills or competencies (core competencies) for Total Quality Senior Manager
1
Core Competencies –
Knowledge of Organization
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Explains our business's mission, vision, strategies, and goals.
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Level 2 Behaviors
(Light Experience)
Explains our organization's code of conduct and values to new staff.
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Level 3 Behaviors
(Moderate Experience)
Makes effective use of our organization's unofficial structure and back channels.
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Level 4 Behaviors
(Extensive Experience)
Emphasizes knowledge of our organization to others to improve job functions.
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Level 5 Behaviors
(Mastery)
Leads the evaluation and improvement of our organization's performance.
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2
Core Competencies –
Business Process Improvement
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Explains common symptoms of inefficient processes that call for business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects feedback directly from staff involved in the new process mapping.
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Level 3 Behaviors
(Moderate Experience)
Manages process improvements to ensure that the entire system works efficiently.
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Level 4 Behaviors
(Extensive Experience)
Expedites processes by switching from sequential tasks to simultaneous tasks.
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Level 5 Behaviors
(Mastery)
Leads the reorganization of the workforce based on the agreed and desired outcomes.
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3
Total Quality Senior Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Total Quality Senior Manager
Proficiency Level - 4
5
Competency for -
Total Quality Senior Manager
Proficiency Level - 5
Summary of Total Quality Senior Manager skills and competencies
There are 0 hard skills for Total Quality Senior Manager.
9 general skills for Total Quality Senior Manager, Training and Development, KaiZen, Lean Management, etc.
14 soft skills for Total Quality Senior Manager, Knowledge of Organization, Business Process Improvement, Budgeting, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Senior Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Business Process Improvement, and be skilled in Budgeting.
9 general skills for Total Quality Senior Manager, Training and Development, KaiZen, Lean Management, etc.
14 soft skills for Total Quality Senior Manager, Knowledge of Organization, Business Process Improvement, Budgeting, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Senior Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Business Process Improvement, and be skilled in Budgeting.
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