Skills & Competencies for Total Quality Management Senior Manager
Total Quality Management Senior Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Total Quality Management Senior Manager
Develops and implements an organization's total quality management strategy with policies, programs, and initiatives.
JOB RESPONSIBILITIES for Total Quality Management Senior Manager
Leads cross functional teams to study and develop effective tools, methods, and systems to ensure that the products and services are of the highest quality. Creates standards used to measure quality results and to drive continuous improvements. Utilizes Six Sigma/Lean methodologies.
Total Quality Management Senior Manager SALARY RANGE
BASE 50%
$172,254
TOTAL 50%
$193,806
Job Level
M03
Job Code
RD14000172
Education/Degree
Bachelor's Degree
Reports To
Top Management
Total Quality Management Senior Manager Skills and Competencies List
9 general skills or competencies (Job family competencies) for Total Quality Management Senior Manager
1
Job Family Competencies –
Training and Development
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Identifies major activities involved in training cycle phases.
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Level 2 Behaviors
(Light Experience)
Works with HRIS to document and collect attendance information and career development tracking information.
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Level 3 Behaviors
(Moderate Experience)
Develops department training matrix for workforce development and retains great talent.
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Level 4 Behaviors
(Extensive Experience)
Provides instructional design expertise to support determining training needs and solution development.
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Level 5 Behaviors
(Mastery)
Promotes the development and continued expansion of training content to support our organization-specific processes.
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2
Job Family Competencies –
KaiZen
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Follows Kaizen practices focusing on continuous improvement throughout all aspects of the production area.
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Level 2 Behaviors
(Light Experience)
Tracks root causes of issues and problems to develop appropriate solutions and responses using the Kaizen approach.
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Level 3 Behaviors
(Moderate Experience)
Works with the management for effective execution of Kaizen opportunities.
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Level 4 Behaviors
(Extensive Experience)
Provides Lean training and leadership on Kaizen events across all levels of our business.
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Level 5 Behaviors
(Mastery)
Mentors production staff on lean manufacturing and Kaizen principles to ensure proper application of practices.
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3
Total Quality Management Senior Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Total Quality Management Senior Manager
Proficiency Level - 4
5
Competency for -
Total Quality Management Senior Manager
Proficiency Level - 5
14 soft skills or competencies (core competencies) for Total Quality Management Senior Manager
1
Core Competencies –
Knowledge of Organization
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Names key partners and competitors of our business.
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Level 2 Behaviors
(Light Experience)
Records and reports critical issues of the team, department, and our business.
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Level 3 Behaviors
(Moderate Experience)
Uses formal procedures and structures for getting things done within our organization.
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Level 4 Behaviors
(Extensive Experience)
Trains others on various departments and business units' processes, responsibilities, and operations.
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Level 5 Behaviors
(Mastery)
Refines our organizational structure to reflect the latest industry trends.
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2
Core Competencies –
Business Process Improvement
Proficiency Level -4
Level 1 Behaviors
(General Familiarity)
Names various methods used to practice business process improvement.
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Level 2 Behaviors
(Light Experience)
Suggests changes to the existing processes and structure in our business.
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Level 3 Behaviors
(Moderate Experience)
Recommends the business process management system that meets our business needs.
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Level 4 Behaviors
(Extensive Experience)
Resolves underlying issues that bring about the business process bottlenecks.
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Level 5 Behaviors
(Mastery)
Restructures ways to align business processes with organizational goals.
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3
Total Quality Management Senior Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Total Quality Management Senior Manager
Proficiency Level - 4
5
Competency for -
Total Quality Management Senior Manager
Proficiency Level - 5
Summary of Total Quality Management Senior Manager skills and competencies
There are 0 hard skills for Total Quality Management Senior Manager.
9 general skills for Total Quality Management Senior Manager, Training and Development, KaiZen, Lean Management, etc.
14 soft skills for Total Quality Management Senior Manager, Knowledge of Organization, Business Process Improvement, Budgeting, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Management Senior Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Business Process Improvement, and be skilled in Budgeting.
9 general skills for Total Quality Management Senior Manager, Training and Development, KaiZen, Lean Management, etc.
14 soft skills for Total Quality Management Senior Manager, Knowledge of Organization, Business Process Improvement, Budgeting, etc.
While the list totals 23 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Total Quality Management Senior Manager, he or she needs to be skilled in Knowledge of Organization, be skilled in Business Process Improvement, and be skilled in Budgeting.
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