Leads residential property management activities in a given geographic area to maximize sales, profitability, and tenant satisfaction.
Develops and implements operational policies. Trains and manages individual property managers. Ensures that properties meet established quality standards. May support marketing and investor relations. May handle escalated tenant matters.
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Area Residential Property Manager skill and competencie below to view definitions.
Skill definition-Planning, controlling, organizing, and directing different operations within a business to achieve the highest level of efficiency.
Level 1 Behaviors
(General Familiarity)
Lists the operations guidelines established within the company management agreement.
Level 2 Behaviors
(Light Experience)
Reports the daily operations metrics to provide management with the status of service issues.
Level 3 Behaviors
(Moderate Experience)
Suggests improvement in the processes and works to improve quality, productivity, and efficiency.
Level 4 Behaviors
(Extensive Experience)
Provides recommendations to senior management on business operations streamlining.
Level 5 Behaviors
(Mastery)
Promotes advanced tools, techniques, and methods to manage production processes and service delivery.
Skill definition-Developing, delivering, and managing building support services to maintain functionality and improve operational efficiency.
Level 1 Behaviors
(General Familiarity)
Describes the importance of facilities management in improving the efficiency of building operations.
Level 2 Behaviors
(Light Experience)
Identifies and enters maintenance issues that need resolving into the facilities management system.
Level 3 Behaviors
(Moderate Experience)
Performs routine maintenance and repairs to maintain the functionality of facility equipment.
Level 4 Behaviors
(Extensive Experience)
Plans future facility developments which align with strategic business objectives.
Level 5 Behaviors
(Mastery)
Leads multiple departments in optimizing productivity and improving the facility's operational efficiency.
Skill definition-Insight into our organization's business, goals, and values. Ability to design and implement initiatives that facilitate successful outcomes.
Level 1 Behaviors
(General Familiarity)
Discusses the strengths and weaknesses of our products and services.
Level 2 Behaviors
(Light Experience)
Explains advantages and disadvantages of different organizational structures from an efficiency perspective.
Level 3 Behaviors
(Moderate Experience)
Evaluates supply chain efficiency with an eye toward improving shortcomings.
Level 4 Behaviors
(Extensive Experience)
Leverages the latest technologies and tools that enhance business analytics.
Level 5 Behaviors
(Mastery)
Designs and implements feedback loops to identify and promptly address business problems.
Skill definition-Applying specific policies, tools and practices to plan and prepare projected revenues, expenses, cash flows, and capital expenditures.
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
There are 0 hard skills for Area Residential Property Manager.
8 general skills for Area Residential Property Manager, Operations Management, Facilities Management, Lease Administration, etc.
11 soft skills for Area Residential Property Manager, Business Acumen, Budgeting, Customer Relationship Management, etc.
While the list totals 19 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as an Area Residential Property Manager, he or she needs to be skilled in Business Acumen, be skilled in Budgeting, and be skilled in Customer Relationship Management.