6 general skills or competencies (Job family competencies) for Rental Sales Representative
Skill definition-Attracting and converting new customers for our business.
Level 1 Behaviors
(General Familiarity)
Explains the importance and objectives of customer acquisition.
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Level 2 Behaviors
(Light Experience)
Works with a specific software to manage a referral program.
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Level 3 Behaviors
(Moderate Experience)
Performs customer analyses to make acquisition offers and maximize customer acquisition volume.
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Level 4 Behaviors
(Extensive Experience)
Oversees customer acquisition funnel to improve the effectiveness of attracting customers.
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Level 5 Behaviors
(Mastery)
Stays abreast of new digital acquisition trends and customer channels to generate revenue growth.
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Skill definition-Prospecting techniques used in search of potential customers and to boost sales.
Level 1 Behaviors
(General Familiarity)
Lists the new tools and techniques required to perform successful cold calling.
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Level 2 Behaviors
(Light Experience)
Tracks all the records in cold calling and sales prospecting.
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Level 3 Behaviors
(Moderate Experience)
Maintains partnerships with clients through cold calling.
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Level 4 Behaviors
(Extensive Experience)
Provides training to employees on cold calling and outreach tactics to enhance their performance.
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Level 5 Behaviors
(Mastery)
Establishes the latest and effective cold calling strategies from basic research to follow-up.
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9 soft skills or competencies (core competencies) for Rental Sales Representative
Skill definition-Ability to identify one's own strengths, set goals and work hard in achieving goals, standards, and targets without external rewards or punishments.
Level 1 Behaviors
(General Familiarity)
Explains the importance of self-motivational skills in our workplace.
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Level 2 Behaviors
(Light Experience)
Shows initiative in taking on new responsibilities to expand knowledge and gain experience.
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Level 3 Behaviors
(Moderate Experience)
Encourages self to keep learning and acquiring knowledge on industry trends or skillset development.
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Level 4 Behaviors
(Extensive Experience)
Researches communication techniques and work styles to determine ways to help our employees motivate themselves.
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Level 5 Behaviors
(Mastery)
Stays current in new reward schemes to boost our employee's competitiveness and retain top talents.
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Skill definition-Analyzing and identifying the root cause of problems and applying critical thinking skills to solve problems.
Level 1 Behaviors
(General Familiarity)
Lists the traits of a good problem-solver.
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Level 2 Behaviors
(Light Experience)
Incorporates fact-finding techniques and tools to identify and determine the existence of problems.
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Level 3 Behaviors
(Moderate Experience)
Uses creative methods and conceptual techniques to solve problems, such as mind maps, storyboards and analogies.
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Level 4 Behaviors
(Extensive Experience)
Trains others in the process of eliciting alternatives and assessing their impact.
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Level 5 Behaviors
(Mastery)
Provides training about new techniques and strategies for effective problem-solving.
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Summary of Rental Sales Representative skills and competencies
There are 0 hard skills for Rental Sales Representative.
6 general skills for Rental Sales Representative, Customer Acquisition, Cold Calling, Product and Technical Knowledge, etc.
9 soft skills for Rental Sales Representative, Self-Motivation, Problem Solving, Initiative, etc.
While the list totals 15 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Rental Sales Representative, he or she needs to be skilled in Self-Motivation, be skilled in Problem Solving, and be skilled in Initiative.