Skills & Competencies for Import/Export Clerk II

Import/Export Clerk II job profile

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JOB SUMMARY for Import/Export Clerk II

Supports import and export operations, including shipment logistics, documentation, and customer service.

JOB RESPONSIBILITIES for Import/Export Clerk II

Conducts audits to verify physical shipments accuracy using bills of lading, invoices, and other documents. Identifies and records any discrepancies. Prepares, distributes or processes documentation to ensure required documents are in place and correct. Coordinates and communicates with customers, agents, vendors, and shippers to maintain process flows and resolve issues. Performs data entry of shipping and cargo details into systems following required procedures.

Import/Export Clerk II SALARY RANGE

BASE 50%
$50,993
TOTAL 50%
$51,743
Job Level
A02
Job Code
MM18000103
Education/Degree
High School Diploma or Technical Certificate
Reports To
Supervisor or Manager

Import/Export Clerk II Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Import/Export Clerk II skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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8 general skills or competencies (Job family competencies) for Import/Export Clerk II

1 Job Family Competencies – Data Entry
Proficiency Level -2
Skill definition-Transcribing information into an electronic medium such as a computer or other electronic device.
Level 1 Behaviors
(General Familiarity)
Documents key concepts and components from the data entry manual.
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Level 2 Behaviors
(Light Experience)
Compiles records to accurately enter data on record management systems.
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Level 3 Behaviors
(Moderate Experience)
Prepares for the possibility of wasting time, money, and resources by analyzing accurate and timely data.
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Level 4 Behaviors
(Extensive Experience)
Engages in the development of data entry procedures to drive successful data entry system implementation.
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Level 5 Behaviors
(Mastery)
Develops new processes, methods, and procedures to improve the accuracy of data entry services.
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2 Job Family Competencies – Document Processing
Proficiency Level -2
Skill definition-Converting, capturing, and processing data into digital formats to allow document integration into business processes.
Level 1 Behaviors
(General Familiarity)
Explains the best practices and principles in converting documents to various electronic formats.
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Level 2 Behaviors
(Light Experience)
Collects and compiles documents from various sources for review and processing.
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Level 3 Behaviors
(Moderate Experience)
Prepares documents for processing by extracting the structure and layout of document content.
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Level 4 Behaviors
(Extensive Experience)
Monitors the processing of documents to ensure compliance with protocols and standards.
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Level 5 Behaviors
(Mastery)
Keeps abreast with the industry best practices in document processing to increase workflow efficiency.
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3 Import/Export Clerk II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Import/Export Clerk II
Proficiency Level - 4
5 Competency for - Import/Export Clerk II
Proficiency Level - 5

8 soft skills or competencies (core competencies) for Import/Export Clerk II

1 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -2
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
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Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
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Level 3 Behaviors
(Moderate Experience)
Maintains the accuracy of SOPs to provide consistent guidance in our workplace.
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Level 4 Behaviors
(Extensive Experience)
Leverages the use of SOPs to solve business and operation problems.
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Level 5 Behaviors
(Mastery)
Keeps abreast of industry regulation and its effect on our internal SOPs.
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2 Core Competencies – International Trade
Proficiency Level -2
Skill definition-Providing and conducting an exchange of goods and services between countries to drive opportunities for revenue growth and market competitiveness.
Level 1 Behaviors
(General Familiarity)
Explains key types of international trade, including export and import.
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Level 2 Behaviors
(Light Experience)
Shows respect for the differences in identities, affiliations, and ethnicities.
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Level 3 Behaviors
(Moderate Experience)
Recognizes others' insights, advice, and experience to make the best decisions on international trade.
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Level 4 Behaviors
(Extensive Experience)
Manages business globally to create strategic decisions in reaching new markets.
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Level 5 Behaviors
(Mastery)
Keeps abreast with the demands of the global market and technological trends to remain competitive.
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3 Import/Export Clerk II - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Import/Export Clerk II
Proficiency Level - 4
5 Competency for - Import/Export Clerk II
Proficiency Level - 5

Summary of Import/Export Clerk II skills and competencies

There are 0 hard skills for Import/Export Clerk II.
8 general skills for Import/Export Clerk II, Data Entry, Document Processing, Import and Export, etc.
8 soft skills for Import/Export Clerk II, Standard Operating Procedures (SOP), International Trade, Attention to Detail, etc.
While the list totals 16 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Import/Export Clerk II, he or she needs to be proficient in Standard Operating Procedures (SOP), be proficient in International Trade, and be skilled in Attention to Detail.

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