7 general skills or competencies (Job family competencies) for Traffic/Rate Analyst I
Skill definition-Executing efficient logistics processes and leveraging automation tools to ensure the products reach out to the end customers.
Level 1 Behaviors
(General Familiarity)
Cites examples of best practices for managing product delivery in the supply chain.
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Level 2 Behaviors
(Light Experience)
Assists in responding to and resolving customers' shipment issues and complaints.
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Level 3 Behaviors
(Moderate Experience)
Researches new shipping techniques and routings to identify cost reduction opportunities.
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Level 4 Behaviors
(Extensive Experience)
Creates and evaluates delivery KPIs to measure the efficiency of our shipment performance.
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Level 5 Behaviors
(Mastery)
Designs and builds robust route optimization systems to reduce our operational logistics costs.
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Skill definition-Organizing, assigning, coordinating, and monitoring deliveries to reduce delays and improve service efficiency.
Level 1 Behaviors
(General Familiarity)
Documents the step-by-step procedures for scheduling dispatch activities.
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Level 2 Behaviors
(Light Experience)
Follows the directions received from dispatch operations to assist with delivering goods.
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Level 3 Behaviors
(Moderate Experience)
Implements dispatch plans to reduce service delivery failure.
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Level 4 Behaviors
(Extensive Experience)
Integrates advanced methods and technologies in dispatch operations to automate existing workflows.
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Level 5 Behaviors
(Mastery)
Establishes standard processes, policies, and procedures to ensure safe and continuous dispatch operations.
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7 soft skills or competencies (core competencies) for Traffic/Rate Analyst I
Skill definition-Accumulating necessary information from various resources to clarify the situation or make an informed business decision.
Level 1 Behaviors
(General Familiarity)
Explains the use of surveys and interviews in gathering the necessary information.
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Level 2 Behaviors
(Light Experience)
Conducts basic research to identify current industry trends and best practices.
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Level 3 Behaviors
(Moderate Experience)
Participates in various company events to gain information about current business operations.
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Level 4 Behaviors
(Extensive Experience)
Provides training to others about new techniques and strategies for effective data collection.
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Level 5 Behaviors
(Mastery)
Develops best practices and programs to improve data collection across our business.
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Skill definition-Gathering, outlining, evaluating, and interpreting data to develop and implement informed, tactical business decisions in the face of uncertainty.
Level 1 Behaviors
(General Familiarity)
Explains the definition and concepts of business statistics.
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Level 2 Behaviors
(Light Experience)
Conducts statistical research using methodologies based on probability and theory.
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Level 3 Behaviors
(Moderate Experience)
Employs complex mathematical formulas, a wide range of statistics, and tests of statistical significance.
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Level 4 Behaviors
(Extensive Experience)
Establishes metrics and surveys with reasonable and appropriate randomness and sample size.
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Level 5 Behaviors
(Mastery)
Establishes guidelines on when and what type of business statistical analysis should be conducted.
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Summary of Traffic/Rate Analyst I skills and competencies
There are 0 hard skills for Traffic/Rate Analyst I.
7 general skills for Traffic/Rate Analyst I, Delivery Management, Dispatch Operations, DOT Compliance, etc.
7 soft skills for Traffic/Rate Analyst I, Gathering Information, Business Statistics, Financial Acumen, etc.
While the list totals 14 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Traffic/Rate Analyst I, he or she needs to be proficient in Gathering Information, be proficient in Business Statistics, and be proficient in Financial Acumen.