Skills & Competencies for Warehouse Manager

Warehouse Manager job profile

JOB SUMMARY for Warehouse Manager

Manages warehouse operations and processes.

JOB RESPONSIBILITIES for Warehouse Manager

Oversees receiving and stowing, picking and packing, shipping, inventory management, and documentation. Optimizes efficient layouts, workflows, and utilization of warehouse space. Monitors the safety and security of goods and materials. Utilizes a warehouse management system (WMS), enterprise resource system (ERP), or other system to track and analyze processes and performance. Implements strong safety polices and procedures.

Warehouse Manager SALARY RANGE

BASE 50%
$95,760
TOTAL 50%
$101,810
Job Level
M02
Job Code
MM18000044
Education/Degree
Bachelor's Degree
Reports To
Head of a Unit/Department

Warehouse Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Warehouse Manager skill and competencie below to view definitions.

11 general skills or competencies (Job family competencies) for Warehouse Manager

1 Job Family Competencies – Safety Management
Proficiency Level -3
Skill definition-Applying safety principles, framework, processes, and measures to prevent accidents, injuries, and other adverse consequences.
Level 1 Behaviors
(General Familiarity)
Describes the application of hazard identification and risk analysis processes in safety management.
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Level 2 Behaviors
(Light Experience)
Communicates with the management to report the safety program results.
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Level 3 Behaviors
(Moderate Experience)
Implements safety policies to reduce accident-related costs in our business.
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Level 4 Behaviors
(Extensive Experience)
Evaluates safety programs, policies, and procedures to ensure compliance with regulatory standards.
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Level 5 Behaviors
(Mastery)
Establishes processes and procedures to ensure seamless execution of safety policies in our organization.
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2 Job Family Competencies – Enterprise Resource Planning (ERP)
Proficiency Level -3
Skill definition-Managing and integrating business processes with a single system through an ERP system software to eliminate redundancies and boost productivity.
Level 1 Behaviors
(General Familiarity)
Describes the basic functionality of general ERP systems.
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Level 2 Behaviors
(Light Experience)
Gathers user requirements for current ERP business systems.
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Level 3 Behaviors
(Moderate Experience)
Executes ERP resource planning and configuration in accordance with our solution architecture designs.
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Level 4 Behaviors
(Extensive Experience)
Directs ERP migration and implementation to enhance business visibility and transparency.
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Level 5 Behaviors
(Mastery)
Builds ERP structures and systems to enable a collaboration-based and data-driven work environment.
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3 Warehouse Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Warehouse Manager
Proficiency Level - 4
5 Competency for - Warehouse Manager
Proficiency Level - 5

11 soft skills or competencies (core competencies) for Warehouse Manager

1 Core Competencies – Key Performance Indicators (KPI)
Proficiency Level -3
Skill definition-Knowledge of and ability to apply a set of quantifiable measurements to determine how effectively an individual, team or organization is achieving a business objective.
Level 1 Behaviors
(General Familiarity)
Contrasts KPI with other performance management tools, such as Balanced Score Card (BSC) and Objectives and Key Results (OKR).
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Level 2 Behaviors
(Light Experience)
Follows up on regular action items related to KPI implementation.
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Level 3 Behaviors
(Moderate Experience)
Consolidates internal and external information to define and select applicable KPI.
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Level 4 Behaviors
(Extensive Experience)
Designs and develops KPI metrics and dashboards for various functions and purposes.
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Level 5 Behaviors
(Mastery)
Conducts lectures on KPI best practices at industry conferences.
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2 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Describes the core principles of business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data from various channels to support analysis of business processes.
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Level 3 Behaviors
(Moderate Experience)
Develops alternative solutions to business process improvement and assesses their feasibility.
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Level 4 Behaviors
(Extensive Experience)
Evaluates reported issues and restructures the workflow design.
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Level 5 Behaviors
(Mastery)
Facilitates the implementation of business process improvement strategies.
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3 Warehouse Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Warehouse Manager
Proficiency Level - 4
5 Competency for - Warehouse Manager
Proficiency Level - 5

Summary of Warehouse Manager skills and competencies

There are 0 hard skills for Warehouse Manager.
11 general skills for Warehouse Manager, Safety Management, Enterprise Resource Planning (ERP), Inventory Control, etc.
11 soft skills for Warehouse Manager, Key Performance Indicators (KPI), Business Process Improvement, Budgeting, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Warehouse Manager, he or she needs to be skilled in Key Performance Indicators (KPI), be skilled in Business Process Improvement, and be skilled in Budgeting.

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