7 hard skills or competencies (industry competencies) for Locksmith
Skill definition-Inspecting, testing, and repairing electronic devices using specialized technical knowledge and tools to ensure durability, efficiency, and safety.
Level 1 Behaviors
(General Familiarity)
Describes the importance of electrical parameters such as voltage, current, frequency, or signal quality.
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Level 2 Behaviors
(Light Experience)
Aids senior workers in the repair or replacement of basic electronic equipment and components.
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Level 3 Behaviors
(Moderate Experience)
Interprets technical schematics and documents to ensure accurate diagnosis and repair of electronic devices.
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Level 4 Behaviors
(Extensive Experience)
Monitors repair processes to ensure the safety, efficiency, and effectiveness of repair projects.
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Level 5 Behaviors
(Mastery)
Creates quality controls and best practice standards to optimize electronics repair workflows and results.
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Skill definition-Diagnosing the condition of equipment to identify the needed repairs or maintenance to keep its good working condition.
Level 1 Behaviors
(General Familiarity)
Compiles all the requirements needed in conducting maintenance inspection.
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Level 2 Behaviors
(Light Experience)
Complies with established standard operating procedures in conducting maintenance inspections.
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Level 3 Behaviors
(Moderate Experience)
Executes preventive maintenance plan and ensures the completion of all safety inspections.
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Level 4 Behaviors
(Extensive Experience)
Directs the facilitation of predictive and preventative maintenance inspection programs to ensure safety compliance.
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Level 5 Behaviors
(Mastery)
Creates policies and procedures for inspection, maintenance, and repair to maintain efficient equipment operations.
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2 general skills or competencies (Job family competencies) for Locksmith
Skill definition-Managing and optimizing operations to respond to and address customer requests at off-site locations or client sites.
Level 1 Behaviors
(General Familiarity)
Describes techniques and methods in handling customer-related issues in field service projects.
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Level 2 Behaviors
(Light Experience)
Gathers requirements to prepare field service reports.
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Level 3 Behaviors
(Moderate Experience)
Executes preventive maintenance to ensure continuous operations and avoid product failure.
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Level 4 Behaviors
(Extensive Experience)
Facilitates training sessions on the best practices and tools to manage and streamline field services.
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Level 5 Behaviors
(Mastery)
Champions the adoption of new trends and methods in improving field service projects and activities.
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Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Compiles a list of the key considerations and limitations of safety policies.
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Level 2 Behaviors
(Light Experience)
Prepares the necessary resources and information for the development of safety policies and procedures.
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Level 3 Behaviors
(Moderate Experience)
Handles the execution, enactment, and tracking of each element of the safety policy and program.
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Level 4 Behaviors
(Extensive Experience)
Evaluates employees' performance to ensure they comply with established safety policies and procedures.
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Level 5 Behaviors
(Mastery)
Cultivates a compliant working environment by enforcing safety policies and procedures.
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11 soft skills or competencies (core competencies) for Locksmith
Skill definition-Ability to plan and organize activities, tasks, and resources to achieve business goals and objectives within timeframe and budget.
Level 1 Behaviors
(General Familiarity)
Compiles a list of tools used to effectively schedule activities, such as Google Calendar and Canva.
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Level 2 Behaviors
(Light Experience)
Identifies and resolves scheduling conflicts between employees to ensure a smooth workflow.
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Level 3 Behaviors
(Moderate Experience)
Makes adjustments and recommendations for optimizing scheduling to maximize service and quality.
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Level 4 Behaviors
(Extensive Experience)
Coordinates with cross-functional teams to align work schedules with project activities.
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Level 5 Behaviors
(Mastery)
Builds integrated database tracking tools for staffing shrinkage patterns to optimize staffing scheduling forecasts.
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Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Documents the SOP drafts and outlines for final approval.
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Level 3 Behaviors
(Moderate Experience)
Implements the use of SOP throughout our business to drive efficiency.
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Level 4 Behaviors
(Extensive Experience)
Enhances the SOP management system to improve efficiency and user experience.
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Level 5 Behaviors
(Mastery)
Designs a Standard Operating Procedure (SOP) strategy to align with our business objectives.
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Summary of Locksmith skills and competencies
There are 7 hard skills for Locksmith, Electronics Repair, Maintenance Inspection, Hardware Troubleshooting, etc.
2 general skills for Locksmith, Field Service, Safety Policies and Procedures.
11 soft skills for Locksmith, Scheduling, Standard Operating Procedures (SOP), Innovation, etc.
While the list totals 20 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Locksmith, he or she needs to be proficient in Scheduling, be proficient in Standard Operating Procedures (SOP), and be proficient in Innovation.