As of April 01, 2025, the average annual salary for a Call Center Scheduler I in Schenectady, NY is $53,500. According to Salary.com, salaries can range from a low of $43,948 to a high of $62,288, with most professionals earning between $48,500 and $58,100.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $58,100 | $4,842 | $1,117 | $28 |
| Average | $53,500 | $4,458 | $1,029 | $26 |
| 25th Percentile | $48,500 | $4,042 | $933 | $23 |
An entry-level Call Center Scheduler I with under 1 year experience makes about $52,191. With less than 2 years of experience, a mid-level Call Center Scheduler I makes around $53,797. After 2-4 years, the Call Center Scheduler I pay rises to about $56,646. Those senior Call Center Scheduler I with 5-8 years of experience earn roughly $57,064, and those Call Center Scheduler I having 8 years or more experience are expected to earn about $57,272 on average.
| Levels | Salary |
|---|---|
| Entry Level Call Center Scheduler I | $52,191 |
| Intermediate Level Call Center Scheduler I | $53,797 |
| Senior Level Call Center Scheduler I | $56,646 |
| Specialist Level Call Center Scheduler I | $57,064 |
| Expert Level Call Center Scheduler I | $57,272 |
| Entry Level | 2% |
| Mid Level | 1% |
| Senior Level | 6% |
| Top Level | 7% |
| Experienced | 7% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
Appointment Scheduling: Appointment scheduling software or meeting scheduling tools allows businesses and professionals to manage appointments and bookings.
Health Care: Health care or healthcare is the improvement of health via the prevention, diagnosis, treatment, amelioration, or cure of disease, illness, injury, and other physical and mental impairments in people.
| Skill | Salary | Demand |
|---|---|---|
|
Service Excellence
|
$153,010 |
186%
|
|
Analysis
|
$70,620 |
32%
|
|
EHR
|
$63,665 |
19%
|
|
Patient Registration
|
$63,130 |
18%
|
|
Coordination
|
$62,595 |
17%
|
|
Negotiating
|
$60,990 |
14%
|
