How much does an Inbound Call Center Manager make in Delaware? The average Inbound Call Center Manager salary in Delaware is $94,800 as of March 26, 2024, but the range typically falls between $81,800 and $110,500. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Inbound Call Center Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Inbound Call Center Manager Salary $69,964 DE March 26, 2024
25th Percentile Inbound Call Center Manager Salary $81,800 DE March 26, 2024
50th Percentile Inbound Call Center Manager Salary $94,800 DE March 26, 2024
75th Percentile Inbound Call Center Manager Salary $110,500 DE March 26, 2024
90th Percentile Inbound Call Center Manager Salary $124,794 DE March 26, 2024
25% $81,800 10% $69,964 90% $124,794 75% $110,500 $94,800 50%(Median) Didn’t find job title? Click
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Job Description

The Inbound Call Center Manager implements and reviews contact center inbound policies and procedures. Manages and directs all aspects of inbound contact center operations. Being an Inbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Develops and monitors quotas for service volume and timeliness. In addition, Inbound Call Center Manager typically requires a bachelor's degree. Typically reports to top management. The Inbound Call Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as an Inbound Call Center Manager typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Job Openings for Inbound Call Center Manager in Delaware

Career Path for this job

  1. Down a level:

    Inbound Call Center Supervisor, Sr.

    3 - 5 years experience
    Bachelor's Degree

  2. This Job:

    Inbound Call Center Manager

    5 + years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Inbound Call Center Manager

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Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $97,146 Date Updated March 26, 2024
Location Delaware City, DE Avg. Salary $97,239 Date Updated March 26, 2024
Location Harrington, DE Avg. Salary $98,732 Date Updated March 26, 2024
Location Lewes, DE Avg. Salary $98,732 Date Updated March 26, 2024
Location Middletown, DE Avg. Salary $97,426 Date Updated March 26, 2024
Location Milford, DE Avg. Salary $98,732 Date Updated March 26, 2024
Location Rehoboth Beach, DE Avg. Salary $99,105 Date Updated March 26, 2024
Location Seaford, DE Avg. Salary $97,146 Date Updated March 26, 2024
Location Smyrna, DE Avg. Salary $97,612 Date Updated March 26, 2024
Location Bethany Beach, DE Avg. Salary $99,105 Date Updated March 26, 2024
lower level job