How much does a Customer Retention Manager make in Florida? The average Customer Retention Manager salary in Florida is $86,015 as of February 26, 2024, but the range typically falls between $76,788 and $99,144. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Retention Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Retention Manager Salary $68,388 FL February 26, 2024
25th Percentile Customer Retention Manager Salary $76,788 FL February 26, 2024
50th Percentile Customer Retention Manager Salary $86,015 FL February 26, 2024
75th Percentile Customer Retention Manager Salary $99,144 FL February 26, 2024
90th Percentile Customer Retention Manager Salary $111,098 FL February 26, 2024
25% $76,788 10% $68,388 90% $111,098 75% $99,144 $86,015 50%(Median) Didn’t find job title? Click
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What skills does a Customer Retention Manager need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Products and Services: Knowledge of the full array of our organization's products and services including those that are created for internal customers; insight into the differentiating factors that distinguish them from those of competitors.

2.

Account Management: An Account Manager has the role of managing sales and relationships with particular customers. An Account Manager maintains existing relationships with clients so that the business they work for is continously successful.

3.

Inside Sales: Selling products or services remotely via phone, email, and other digital channels.

Products and Services 6.73%
Account Management 1.42%
Inside Sales 3.34%
Others 88.51%

Job Description for Customer Retention Manager

Customer Retention Manager manages all customer retention activities. Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information. Being a Customer Retention Manager maintains industry relationships and develops budgets and controls costs. Responsible for leading a team of retention members. Additionally, Customer Retention Manager requires a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The Customer Retention Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Retention Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Customer Retention Manager in Florida

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Location Avg. Salary Date Updated
Location Coconut Creek, FL Avg. Salary $87,925 Date Updated February 26, 2024
Location Alachua, FL Avg. Salary $82,275 Date Updated February 26, 2024
Location Alford, FL Avg. Salary $77,187 Date Updated February 26, 2024
Location Altamonte Springs, FL Avg. Salary $86,006 Date Updated February 26, 2024
Location Altha, FL Avg. Salary $79,111 Date Updated February 26, 2024
Location Altoona, FL Avg. Salary $83,389 Date Updated February 26, 2024
Location Alturas, FL Avg. Salary $85,638 Date Updated February 26, 2024
Location Alva, FL Avg. Salary $84,483 Date Updated February 26, 2024
Location Anna Maria, FL Avg. Salary $85,546 Date Updated February 26, 2024
Location Anthony, FL Avg. Salary $81,841 Date Updated February 26, 2024
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Customer Retention Manager Salary in Florida
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