How Mergers and Acquisitions Affect HR and HR Technology

Written by Salary.com Staff
October 13, 2023
How Mergers and Acquisitions Affect HR and HR Technology

Mergers and acquisitions are becoming more common in today’s business landscape than ever before. When companies join forces, it can shake things up, particularly with human resources (HR) and HR technology. As an HR professional, major organizational changes like mergers and acquisitions  can directly affect your role.

The road ahead may be bumpy, but you’ve got this! Stay flexible, focus on the big picture, and prepare for an exciting new chapter in your company’s story. When mergers and acquisitions stir the pot, HR rises to the occasion. This is your chance to show what you’ve got.

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The Impact of Mergers and Acquisitions on HR Departments

Mergers and acquisitions (M&A) often mean tremendous changes in the HR department. When companies merge, HR needs to blend cultures, oversee employee concerns, and streamline HR operations.

Restructure your HR department and teams to support the new, larger organization. This involves eliminating duplicate roles and reassigning responsibilities across locations. It’s also an opportunity to reevaluate your HR technology and see if you can optimize systems and tools. During mergers and acquisitions, it can be difficult to combine HR systems and keep the data consistent.

Communication is key. Employees will have many questions about their jobs, benefits, and reporting structures. HR must develop a clear change management and communication plan to keep people informed. Lack of information can lead to drops in productivity and employee retention issues.

Culture clashes are common after mergers and acquisitions. HR is key to navigating cultural differences and creating an environment where people feel valued and included. This may involve revising policies and processes to integrate the best of both cultures. It also means providing cultural sensitivity training and coaching for managers and executives.

When companies merge or acquire each other, it can cause uncertainty. However, HR can use careful planning and execution to turn this uncertainty into a chance for growth. Companies can use M&A to create a stronger organization by focusing on communication, culture, and HR consolidation.

HR Technology Considerations During Mergers and Acquisitions

When companies merge or acquire, they often need to consolidate their HR departments and systems. This means evaluating multiple HR technologies like HR information systems, payroll, talent management software, and more to determine the best solution.

Review HR Tech Systems

First, you will need to review the HR tech systems from both companies to see which manages key functions like payroll, benefits, and performance management better. Don’t forget to consider system integrations since platforms that connect easily may be preferable.

Check Data Migration

Data migration is another factor. Transferring employee data, payroll information, job histories, and the like can complicate moving them between systems. Check if the systems can transfer data directly or if manual entry will be necessary. The less data re-entry, the better!

Examine Vendor Contracts

You'll also want to determine which vendor contracts are still active and which ones you can terminate or renegotiate. Factoring fees into any cost-benefit analysis is important when canceling contracts early.

Train Employees to Learn a New System

Finally, employees learning a new system will need extensive training. HR staff, managers, and employees must get up to speed. Be sure to budget enough time and resources for people to feel entirely comfortable with any updates.

In summary, mergers and acquisitions impact HR departments in many ways, not the least of which is determining the technology that will best serve the newly combined organization. The right HR systems after a merger should consider functionality, data migration, costs, and training. You can achieve consolidating technologies with proper planning and patience.

Best Practices for HR During Mergers and Acquisitions

Once HR completes the mergers and acquisitions deal, the real work begins. Here are some best practices to help ensure a smooth transition:

Communication Is Key

Talk to employees openly and honestly about changes. Be transparent about impacts on jobs, roles, and culture. Pay close attention to any concerns and address them. Overcommunication during this time is important to ensure everyone is well-informed.

Integrate Cultures Carefully

Find the right balance for bringing together differing cultures. Look for common ground and values to build upon. Be sensitive to the unique attributes of each culture. Forcing change too quickly can backfire.

Retain Top Talent

Your top performers will have many opportunities during this unsettling time. Reassure them of their value and future with the new organization. Be prepared to make counteroffers if needed. Losing key talent during mergers and acquisitions can be very damaging to the organization.

Leverage HR Technology

HR tech tools can help streamline mergers and acquisitions transitions. Use performance management, learning management, and onboarding systems to quickly get new employees up to speed. Look for opportunities to consolidate HR systems for administrative efficiency. But go slowly, as major tech overhauls during mergers and acquisitions often fail.

Provide Extra Support

Mergers and acquisitions mean lots of change, uncertainty, and stress for employees. Offer additional resources like counseling, career transition services, and team-building activities. Reach out to help guide and support employees through the transition in a compassionate way.

The HR team can help navigate the complex mergers and acquisitions process by following these recommendations. With care, communication, and leveraging the right resources and tools, companies can bring together new organizations for success. But go slowly; forcing change too quickly often harms more than good.

Conclusion

You've experienced the impact of mergers and acquisitions on your role as an HR leader. These major events bring change, challenges, and opportunities as companies integrate their people, processes, and technology. While mergers and acquisitions often receive the spotlight, behind-the-scenes HR and HR tech teams eventually do the heavy lifting to make these deals successful.

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