How to Create a Compensation Plan That Drives Business Results

Written by Salary.com Staff
June 19, 2024
How to Create a Compensation Plan That Drives Business Results

While employees work diligently to drive the business forward, does their pay plan effectively incentivize the desired outcomes? Various companies use the same stale pay structures, failing to consider if they drive performance aligned with current business goals. Rather than dusting off the same old pay plan, it is time to get creative.

Read on to learn how to build an agile pay plan that evolves as business strategies and priorities shift. Discover how to incentivize the exact behaviors needed to drive the company forward.

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Aligning Compensation Plan with Business Goals

To drive results, a pay plan needs to align with key business goals.

  • Focus on Key Performance Indicators

The first step is identifying 3-5 key performance indicators (KPIs) directly tied to business goals. These can include revenue growth, customer satisfaction, and employee retention. These KPIs must be specific and measurable, so employees know exactly what targets they need to hit.

  • Set Clear Employee Expectations

With KPIs in place, managers need to set clear expectations for employees about how they will evaluate and pay them. For example, in a sales pay plan, 50% of an employee's bonus may depend on hitting a revenue target. Another 30% on customer satisfaction scores, with the remaining 20% tied to individual sales goals.

  • Evaluate and Adjust Regularly

Once implemented, managers must regularly evaluate how it is working and adjust as needed. If targets are too easy or too difficult to achieve, they will not drive the right behavior and results. Managers must meet with employees, get their feedback on what is working and not working, and tweak the plan accordingly.

  • Provide the Right Incentives

Finally, the pay plan needs to provide meaningful incentives, especially for key employees. If a top salesperson can earn more elsewhere, a meager bonus will not motivate them to push for better results. The plan must offer high-performing employees rewards and recognition that match the value they bring to the company.

With an agile pay plan aligned to key business goals, measurable KPIs, and clear expectations, companies can transform their approach to pay. Regular evaluations and meaningful incentives make it a powerful driver of results. The effort required is well worth the rewards of growth, productivity, and success.

Designing a Compensation Structure That Rewards Performance

To drive business results, a pay plan needs to effectively reward performance. This means structuring pay to motivate employees to achieve KPIs and other business goals.

  • Base salary and merit increases

Base salaries and merit increases remain essential but must make up a smaller part of total pay for top performers. For example, high-performing employees can receive lower base pay raises in exchange for larger performance-based bonuses. This approach empowers employees to prioritize performance to earn a larger total pay package.

  • Short-term incentives

Incentive pay, such as bonuses and commissions awarded based on short-term performance metrics, crucially drives business results. For example, employees can earn quarterly, or annual bonuses based on meeting sales, revenue, or other KPI targets. These short-term incentives give employees a concrete goal to work toward and a reward to motivate their performance.

  • Long-term incentives

Long-term incentive plans like stock options and restricted stock also help align employee and company interests over the long run. For instance, part of an employee's pay can consist of company shares that vest over multiple performance-based years. This gives employees a stake in the company's long-term success and growth.

An effective pay plan combines base pay, short-term incentives, and long-term incentives tailored to specific employee groups and priorities. The right blend of pay elements rewards performance at multiple levels, keeping employees motivated to achieve impactful results. With a pay structure designed around performance, companies can transform their pay programs. They shift from a cost center into a strategic driver of business success.

Implementing an Agile Compensation Plan That Evolves with the Business

An agile pay plan needs to adapt as business goals and priorities change. As a company grows and evolves, its pay structure must evolve too. New roles emerge, job scopes transform, and priorities shift — an agile plan accounts for all these changes.

  • Review Compensation Regularly

Establish a regular schedule to review pay at least once a year. Examine how roles and responsibilities have changed and determine if salaries are still fair and competitive. For fast-growing companies, reviewing pay every six months may be better to keep pace with changes. The review process must evaluate individual performance and salaries. It must also ensure that the overall pay structure still aligns with business goals.

  • Adjust Salary Ranges Dynamically

Do not lock pay into rigid brackets. As the market changes, salary ranges must change too. Increase ranges for in-demand, high-impact roles that drive key results. Decrease ranges for roles that have become less critical. Adjusting pay scales ensures the company can continue to attract and retain top talent in key roles. It also allows for natural salary and career growth over time.

  • Consider Incentives Beyond Salary

In an agile pay plan, salary is not the only component. Consider performance-based bonuses, profit sharing, stock options, and other incentives that motivate and reward high performance. These extra components allow a company to stay competitive without increasing fixed costs. They also give employees a stake in the success of the business, boosting motivation, retention, and a sense of partnership.

An agile pay plan requires continual rebalancing to match the changing realities of a growing business. Implementing regular reviews and adjusting components is crucial. Providing the right mix of incentives makes it a powerful tool to drive results and motivate top talent.

Conclusion

When thoughtfully designed, pay plans are a strategic tool that can help drive business goals. With the right incentives, metrics, and flexibility, companies can motivate performance, retain top talent, and adapt as needs change. The key is taking the time to understand what behaviors and outcomes to encourage.

Setting clear goals for employees to work towards and tracking results allows for adjustments when necessary. Pay alone will not transform a business. However, a plan tailored to the company’s goals can be a powerful catalyst for aligning every team member.

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