Why Behavioral Skills Matter More Than You Think

Written by Salary.com Staff
October 10, 2023
Why Behavioral Skills Matter More Than You Think

Today, the question of what sets certain people apart in terms of success often comes down to behavioral skills. These soft skills can be the deciding factor in one's career path. Even with a stellar education and technical skills, poor behavioral skills derail a promising career.

Behavioral skills are the unseen abilities that shape how people handle challenges and build connections. While behavioral skills seem soft or intangible, they are the secret that helps people rise to the top.

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What are Behavioral Skills?

Behavioral skills, also known as soft skills or interpersonal skills, involves a diverse set of personal attributes and abilities. These soft skills shape how people interact with others and handle various situations . They are more about emotional intelligence and the ability to handle relationships. These soft skills are distinct from technical or hard skills, which relate to certain job-related knowledge and expertise.

Importance of Behavioral Skills

Behavioral skills are crucial for success in life. They shape how people perceive and interact with others, managing relationships, and social situations. Strong behavioral skills allow a person to understand and influence the emotions and behaviors of themselves and others.  Communication, leadership, and conflict management are all behavioral skills that predict performance and success.

Behavioral skills have become more vital in the workplace. Emotional intelligence and soft skills lead to higher satisfaction, better work performance, and career growth opportunities.

Developing one's behavioral skills requires continuous practice and improvement. This involves heightened self-awareness on thoughts, feelings, words, and actions and their impact on others. With focused effort, people can strengthen skills such as active listening, problem-solving, and adaptability to achieve their full potential.

Behavioral skills create a market edge. They are the unseen competence that shapes relationships and success in life. By nurturing these soft skills, people reach higher levels of personal and career success.

Behavioral Skills vs. Other Types of Skills

Behavioral skills are a person's ability to interact with others. These soft skills allow people to manage social and workplace challenges.

Technical skills may get a candidate an interview. Behavioral skills are  the deciding factor in getting a job offer. A candidate with strong behavioral skills works well with others and adapts to change. They also think carefully about problems and maintain poise under pressure. These soft skills become more vital as technology changes the nature of many jobs.

Technical or "hard" skills, in contrast, refers to a person's ability with tools, processes, or domains of knowledge. For instance, coding is a technical skill. The ability to work with the software development team shows strong behavioral skills.

Success in most careers requires both types of skills but behavioral skills are harder to teach and assess. As a result, employees with strong behavioral skills are in high demand.

Developing behavioral skills requires ongoing practice and feedback. The rewards of improved well-being, relationships, and career success make the investment worthwhile. Strong behavioral skills allow people to thrive in a fast-paced world.

Top Behavioral Skills That Employers Value

Companies today highly value certain behavioral skills on top of hard skills and credentials. Some of the most in-demand behavioral skills include:

  • Communication skills. The ability to communicate clearly with a wide range of people is vital for most jobs.
  • The modern workplace is fast-paced and ever-changing. Adaptable people  adjust quickly to new tasks, technologies, and settings.
  • Problem-solving. Resourceful employees work through issues and challenges. They analyze situations, find solutions, and act when needed.
  • Time management. Punctual, organized people make the most of their time through planning and efficiency. They balance various priorities and tasks, while ensuring to meet all deadlines and commitments.
  • Teamwork. The ability to work with others is crucial for career success. Team players value diversity of thought, share accountability, and work together to achieve common goals.
  • Creativity. Creative thinkers make unique ideas and look at problems in new ways. While creativity varies across roles, most jobs benefit from seeing options and forging unforeseen connections.

How to Develop Strong Behavioral Skills

To build strong behavioral skills, it is crucial to focus on self-awareness and constant improvement.

Self-awareness means developing an accurate view of personal strengths, weaknesses, values, and motivations. Seeking feedback from other people is important. Observe how the behavior impacts others. The more people understand themselves, the better they adapt their behavior to diverse situations.

Continuous improvement involves constant reflection on connections and experiences. They can ask questions such as:

  1. How did I respond to that situation?
  2. What went well?
  3. What could I have done?
  4. What insights have I gained?

Individuals must strengthen their soft skills over time through practice. Setting goals and reviewing them often is crucial. Habit and repetition develop behavioral skills. With constant self-reflection and practice, behavioral skills become second nature.

Technical skills advance careers to a certain extent. Behavioral skills have the power to unlock one’s full potential. Focusing on self-awareness and continuous improvement is the key to developing strengths such as communication, critical thinking, and leadership. These soft skills will prove valuable no matter what the future holds.

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