As of December 01, 2024, the average annual pay of Contact Center Senior Manager in MS is $133,829. While Salary.com is seeing that Contact Center Senior Manager salary in MS can go up to $172,507 or down to $99,914, but most earn between $116,077 and $154,075. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Senior Manager in the United States.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $172,730 | $14,394 | $3,322 | $83 |
| Average | $150,033 | $12,503 | $2,885 | $72 |
| 25th Percentile | $130,131 | $10,844 | $2,503 | $63 |
An entry-level Contact Center Senior Manager with under 1 year experience makes about $126,531. With less than 2 years of experience, a mid-level Contact Center Senior Manager makes around $127,321. After 2-4 years, the Contact Center Senior Manager pay rises to about $129,167. Those senior Contact Center Senior Manager with 5-8 years of experience earn roughly $131,276, and those Contact Center Senior Manager having 8 years or more experience are expected to earn about $133,722 on average.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Senior Manager | $126,531 |
| Intermediate Level Contact Center Senior Manager | $127,321 |
| Senior Level Contact Center Senior Manager | $129,167 |
| Specialist Level Contact Center Senior Manager | $131,276 |
| Expert Level Contact Center Senior Manager | $133,722 |
| Entry Level | 16% |
| Mid Level | 15% |
| Senior Level | 14% |
| Top Level | 13% |
| Experienced | 11% |
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Contact Center Senior Manager salary varies from city to city. Compared with national average salary of Contact Center Senior Manager, the highest Contact Center Senior Manager salary is in San Francisco, CA, where the Contact Center Senior Manager salary is 25.0% above. The lowest Contact Center Senior Manager salary is in Miami, FL, where the Contact Center Senior Manager salary is 3.5% lower than national average salary.
| City, State | Price | Compared to national average |
|---|---|---|
| San Francisco, CA | $187,541 |
25.0%
|
| Washington, DC | $166,986 |
11.3%
|
| Miami, FL | $144,782 |
|
| Chicago, IL | $157,384 |
4.9%
|
| Boston, MA | $168,187 |
12.1%
|
| New York, NY | $175,238 |
16.8%
|
