Contact Center Director Salary in Mississippi

How much does a Contact Center Director make in Mississippi? The average Contact Center Director salary in Mississippi is $124,924 as of December 26, 2019, but the range typically falls between $107,420 and $149,584. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $107,420 10% $91,484 90% $172,036 75% $149,584 $124,924 50%(Median)
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Job Description

Contact Center Director directs the entire operations of the organization's contact center facility. Implements and reviews policies and operating structure of the contact center. Being a Contact Center Director sets standards and guidelines for customer interactions. Monitors the interactions to ensure that the expectations of the customers are met. Additionally, Contact Center Director analyzes operations of the contact center and oversees any efficiency improvements. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Contact Center Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Olive Branch, MS Avg. Salary $132,530 Date Updated December 26, 2019
Location Abbeville, MS Avg. Salary $132,060 Date Updated December 26, 2019
Location Aberdeen, MS Avg. Salary $121,564 Date Updated December 26, 2019
Location Ackerman, MS Avg. Salary $121,133 Date Updated December 26, 2019
Location Algoma, MS Avg. Salary $121,133 Date Updated December 26, 2019
Location Alligator, MS Avg. Salary $126,360 Date Updated December 26, 2019
Location Amory, MS Avg. Salary $121,133 Date Updated December 26, 2019
Location Anguilla, MS Avg. Salary $126,446 Date Updated December 26, 2019
Location Arcola, MS Avg. Salary $127,652 Date Updated December 26, 2019
Location Arkabutla, MS Avg. Salary $132,060 Date Updated December 26, 2019
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