HR Analytics: A Chief People Officer’s View

HR Analytics: A Chief People Officer’s View

Zoe Switzer has been working with Jeni’s Splendid Ice Creams for over five years. Jeni founded her company with an amazing amount of bravery and entrepreneurial spirit, and now that it’s grown and spread across the nation, Zoe’s helped ensure that Jeni’s original values and vision continue to inspire each and every employee. In this episode, Zoe talks about her role and Jeni’s and how she’s been able to approach HR with a creative and community-driven mindset.

August 26, 2021

[0:00 – 4:04] Introduction

  • Welcome, Zoe!
  • Today’s Topic: Combining Quantitative and Experiential Information to Best Serve Your Team

[4:05 – 14:08] Zoe’s Experience at Jeni’s

  • Infusing Creativity in Everything You Do
  • The Art of Problem Solving for Teams of People

[14:09 – 24:57] How Jeni’s Values Persist as the Company Grows

  • Staying Connected with What Makes a Company Human
  • HR Can Be Cheerleaders… And Also Many Other Things!

[24:58 – 39:09] What Gets in the Way of HR Teams Meeting Their Company’s Needs

  • Asking the Right Experts to Help Solve Problems
  • Building a Community

[39:10 – 41:32] Final Thoughts & Closing

  • Episode Summary
  • Zoe Shares her Closing Thoughts

Listen to the Experts

In this show we cover topics on Analytics, HR Processes, and Rewards with a focus on getting answers that organizations need by demystifying People Analytics.

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