HR DATA LABS - S03/EP22:

Greg Miller – Socially Responsible Automation: Implementing a People First Strategy for Social Equity

Greg Miller – Socially Responsible Automation: Implementing a People First Strategy for Social Equity

Greg Miller’s career has been focused on one of his greatest passions—tackling significant socioeconomic challenges like the digital skills gap. After starting his career at Oracle, Greg worked in senior leadership roles at leading tech companies such as PeopleSoft and, most recently, SAP where he was Chief Operating Officer. After his tenure at SAP, he raised social venture capital to enable youth STEM innovation and grow the next generation of digital skills in Australia.

In 2017, Greg co-founded Faethm—an AI-powered SaaS platform that provides organizations with information on how automation will impact every job. In September 2021, Faethm was acquired by British workforce education giant, Pearson, and Greg became the SVP Customer, Workforce Skills at Pearson.

In this episode, Greg talks about socially responsible automation and how implementing a people-first strategy can protect social equity in the age of AI.

May 12, 2022


[0:00 - 4:11] Introduction

  • Welcome, Greg!
  • Today’s Topic: socially responsible automation

 

[5:41 - 8:18] What is socially responsible automation?

  • Understanding the impact new technologies have on the people in an organization
  • Planning to re-skill and up-skill employees for emerging technologies

 

[8:30 - 21:09] How do emerging technologies disproportionately impact certain workers and job roles?

  • Job roles that emerging technologies impact the most
  • Favoring job augmentation over job displacement

 

[21:18 - 27:00] How can HR help business leaders make more socially responsible decision when tasked with introducing new technologies?

  • Why socially responsible automation decision should be made by a board
  • Arming HR with meaningful data

 

[27:09 - 31:08] Final Thoughts & Closing

  • Socially responsible automation is a current problem that needs to be addressed now
  • Thanks for listening!
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