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Customer Service Escalation Manager Salary in California

Customer Service Escalation Manager Salary in California

How much does a Customer Service Escalation Manager make in California? The average Customer Service Escalation Manager salary in California is $110,400 as of March 26, 2024, but the range typically falls between $88,100 and $131,200. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Customer Service Escalation Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Escalation Manager Salary $67,797 CA March 26, 2024
25th Percentile Customer Service Escalation Manager Salary $88,100 CA March 26, 2024
50th Percentile Customer Service Escalation Manager Salary $110,400 CA March 26, 2024
75th Percentile Customer Service Escalation Manager Salary $131,200 CA March 26, 2024
90th Percentile Customer Service Escalation Manager Salary $150,137 CA March 26, 2024
25% $88,100 10% $67,797 90% $150,137 75% $131,200 $110,400 50%(Median) Didn’t find job title? Click
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Check out Customer Service Escalation Manager Job Openings in California

Customer Service Manager

Reliance Worldwide Corporation - Atlanta, GA

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Insurance Customer Service Manager

Firefighter Insurance Services - Auburn, WA

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Senior Manager, Customer Service

Call the Car - Diamond Bar, CA

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Customer Service Manager

Global Procurement Solutions Inc - Longwood, FL

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Job Description

The Customer Service Escalation Manager acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Manager exercises a large degree individual discretion. Requires a thorough knowledge of the products/services offered and extensive customer service skills. In addition, Customer Service Escalation Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Customer Service Escalation Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Escalation Manager in California

Career Path for this job

  1. Down a level:

    Customer Service Escalation Specialist

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Escalation Manager

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    At Risk Customer Support Supervisor

    3 + years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service Escalation Manager

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Location Avg. Salary Date Updated
Location Coachella, CA Avg. Salary $105,484 Date Updated March 26, 2024
Location Acampo, CA Avg. Salary $106,985 Date Updated March 26, 2024
Location Acton, CA Avg. Salary $110,788 Date Updated March 26, 2024
Location Adelanto, CA Avg. Salary $105,284 Date Updated March 26, 2024
Location Adin, CA Avg. Salary $102,582 Date Updated March 26, 2024
Location Agoura Hills, CA Avg. Salary $109,187 Date Updated March 26, 2024
Location Aguanga, CA Avg. Salary $105,784 Date Updated March 26, 2024
Location Ahwahnee, CA Avg. Salary $99,679 Date Updated March 26, 2024
Location Alameda, CA Avg. Salary $122,097 Date Updated March 26, 2024
Location Alamo, CA Avg. Salary $121,797 Date Updated March 26, 2024

View Salary Data for All Nearby Cities

Arizona

Customer Service Escalation Manager Salaries in Phoenix, Arizona

Nevada

Customer Service Escalation Manager Salaries in Carson City, Nevada
Customer Service Escalation Manager Salaries in Las Vegas, Nevada
Customer Service Escalation Manager Salaries in Reno, Nevada

Oregon

Customer Service Escalation Manager Salaries in Medford, Oregon

About California    California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the thir....More

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