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Customer Service Escalation Manager Salary in Mississippi

Customer Service Escalation Manager Salary in Mississippi

How much does a Customer Service Escalation Manager make in Mississippi? The average Customer Service Escalation Manager salary in Mississippi is $89,300 as of March 26, 2024, but the range typically falls between $71,300 and $106,100. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Customer Service Escalation Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Escalation Manager Salary $54,912 MS March 26, 2024
25th Percentile Customer Service Escalation Manager Salary $71,300 MS March 26, 2024
50th Percentile Customer Service Escalation Manager Salary $89,300 MS March 26, 2024
75th Percentile Customer Service Escalation Manager Salary $106,100 MS March 26, 2024
90th Percentile Customer Service Escalation Manager Salary $121,396 MS March 26, 2024
25% $71,300 10% $54,912 90% $121,396 75% $106,100 $89,300 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Escalation Manager acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Manager exercises a large degree individual discretion. Requires a thorough knowledge of the products/services offered and extensive customer service skills. In addition, Customer Service Escalation Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Customer Service Escalation Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Job Openings for Customer Service Escalation Manager in Mississippi

Career Path for this job

  1. Down a level:

    Customer Service Escalation Specialist

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Customer Service Escalation Manager

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    At Risk Customer Support Supervisor

    3 + years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Customer Service Escalation Manager

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Location Avg. Salary Date Updated
Location Olive Branch, MS Avg. Salary $93,374 Date Updated March 26, 2024
Location Abbeville, MS Avg. Salary $93,074 Date Updated March 26, 2024
Location Aberdeen, MS Avg. Salary $84,767 Date Updated March 26, 2024
Location Ackerman, MS Avg. Salary $84,467 Date Updated March 26, 2024
Location Algoma, MS Avg. Salary $84,467 Date Updated March 26, 2024
Location Alligator, MS Avg. Salary $88,070 Date Updated March 26, 2024
Location Amory, MS Avg. Salary $84,467 Date Updated March 26, 2024
Location Anguilla, MS Avg. Salary $88,170 Date Updated March 26, 2024
Location Arcola, MS Avg. Salary $88,971 Date Updated March 26, 2024
Location Arkabutla, MS Avg. Salary $93,074 Date Updated March 26, 2024

View Salary Data for All Nearby Cities

Alabama

Customer Service Escalation Manager Salaries in Florence, Alabama
Customer Service Escalation Manager Salaries in Tuscaloosa, Alabama

Louisiana

Customer Service Escalation Manager Salaries in Alexandria, Louisiana
Customer Service Escalation Manager Salaries in Baton Rouge, Louisiana

Tennessee

Customer Service Escalation Manager Salaries in Memphis, Tennessee

About Mississippi    Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to ....More

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