upper level job

How much does a Customer Service Escalation Manager make in Oregon? The average Customer Service Escalation Manager salary in Oregon is $101,700 as of March 26, 2024, but the range typically falls between $81,200 and $120,800. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Escalation Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Escalation Manager Salary $62,536 OR March 26, 2024
25th Percentile Customer Service Escalation Manager Salary $81,200 OR March 26, 2024
50th Percentile Customer Service Escalation Manager Salary $101,700 OR March 26, 2024
75th Percentile Customer Service Escalation Manager Salary $120,800 OR March 26, 2024
90th Percentile Customer Service Escalation Manager Salary $138,190 OR March 26, 2024
25% $81,200 10% $62,536 90% $138,190 75% $120,800 $101,700 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Escalation Manager acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Manager exercises a large degree individual discretion. Requires a thorough knowledge of the products/services offered and extensive customer service skills. In addition, Customer Service Escalation Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Customer Service Escalation Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Select a city to view specific salary and bonus information for Customer Service Escalation Manager

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Location Avg. Salary Date Updated
Location Clackamas, OR Avg. Salary $104,083 Date Updated March 26, 2024
Location Oregon City, OR Avg. Salary $103,883 Date Updated March 26, 2024
Location Adams, OR Avg. Salary $105,284 Date Updated March 26, 2024
Location Adel, OR Avg. Salary $98,779 Date Updated March 26, 2024
Location Adrian, OR Avg. Salary $91,573 Date Updated March 26, 2024
Location Agness, OR Avg. Salary $98,779 Date Updated March 26, 2024
Location Albany, OR Avg. Salary $99,379 Date Updated March 26, 2024
Location Allegany, OR Avg. Salary $98,979 Date Updated March 26, 2024
Location Alsea, OR Avg. Salary $99,079 Date Updated March 26, 2024
Location Alvadore, OR Avg. Salary $100,180 Date Updated March 26, 2024
lower level job