Contact Center Director Salary in Delaware

How much does a Contact Center Director make in Delaware? The average Contact Center Director salary in Delaware is $148,583 as of May 31, 2019, but the range typically falls between $127,774 and $177,923. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Delaware

About Delaware    Delaware is 96 miles (154 km) long and ranges from 9 miles (14 km) to 35 miles (56 km) across, totaling 1,954 square miles (5,060 km2), making it the ....More

Job Description

Contact Center Director directs the entire operations of the organization's contact center facility. Implements and reviews policies and operating structure of the contact center. Being a Contact Center Director sets standards and guidelines for customer interactions. Monitors the interactions to ensure that the expectations of the customers are met. Additionally, Contact Center Director analyzes operations of the contact center and oversees any efficiency improvements. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Contact Center Director typically requires 5+ years of managerial experience. (Copyright 2019 Salary.com)

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Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $151,102 Date Updated May 31, 2019
Location Delaware City, DE Avg. Salary $151,159 Date Updated May 31, 2019
Location Harrington, DE Avg. Salary $150,989 Date Updated May 31, 2019
Location Lewes, DE Avg. Salary $150,989 Date Updated May 31, 2019
Location Middletown, DE Avg. Salary $150,665 Date Updated May 31, 2019
Location Milford, DE Avg. Salary $150,989 Date Updated May 31, 2019
Location Rehoboth Beach, DE Avg. Salary $151,414 Date Updated May 31, 2019
Location Seaford, DE Avg. Salary $147,876 Date Updated May 31, 2019
Location Smyrna, DE Avg. Salary $150,682 Date Updated May 31, 2019
Location Bethany Beach, DE Avg. Salary $151,414 Date Updated May 31, 2019
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