Contact Center Director Salary in Rhode Island

How much does a Contact Center Director make in Rhode Island? The average Contact Center Director salary in Rhode Island is $150,426 as of September 26, 2019, but the range typically falls between $129,344 and $180,115. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Rhode Island

About Rhode Island    Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United....More

Skills Associated with Contact Center Director: Workforce Management Software, Service Request Management Process, Call Center Operations, Customer Support Architecture ...More

Popular jobs: Physical Therapist, Actuary I, Aerospace Engineer I

Salary estimation for Contact Center Director at companies like : BONANZA CREEK ENERGY INC, KINDER MORGAN INC, KOSMOS ENERGY LTD

Job Description

Contact Center Director directs the entire operations of the organization's contact center facility. Implements and reviews policies and operating structure of the contact center. Being a Contact Center Director sets standards and guidelines for customer interactions. Monitors the interactions to ensure that the expectations of the customers are met. Additionally, Contact Center Director analyzes operations of the contact center and oversees any efficiency improvements. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Contact Center Director typically requires 5+ years of managerial experience. (Copyright 2019 Salary.com)

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $150,854 Date Updated September 26, 2019
Location Cumberland, RI Avg. Salary $151,139 Date Updated September 26, 2019
Location East Providence, RI Avg. Salary $151,139 Date Updated September 26, 2019
Location Narragansett, RI Avg. Salary $151,066 Date Updated September 26, 2019
Location Tiverton, RI Avg. Salary $150,283 Date Updated September 26, 2019
Location Westerly, RI Avg. Salary $152,474 Date Updated September 26, 2019
Location Woonsocket, RI Avg. Salary $150,996 Date Updated September 26, 2019
Location Adamsville, RI Avg. Salary $150,236 Date Updated September 26, 2019
Location Albion, RI Avg. Salary $151,139 Date Updated September 26, 2019
Location Ashaway, RI Avg. Salary $152,495 Date Updated September 26, 2019
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