Contact Center Director Salary in Utah

How much does a Contact Center Director make in Utah? The average Contact Center Director salary in Utah is $136,042 as of December 26, 2019, but the range typically falls between $116,981 and $162,897. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $116,981 10% $99,626 90% $187,347 75% $162,897 $136,042 50%(Median)
Change Search Criteria

Job Description

Contact Center Director directs the entire operations of the organization's contact center facility. Implements and reviews policies and operating structure of the contact center. Being a Contact Center Director sets standards and guidelines for customer interactions. Monitors the interactions to ensure that the expectations of the customers are met. Additionally, Contact Center Director analyzes operations of the contact center and oversees any efficiency improvements. Requires a bachelor's degree. Typically reports to top management. The Contact Center Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Contact Center Director typically requires 5+ years of managerial experience. (Copyright 2020 Salary.com)

See user submitted job responsibilities for Contact Center Director.

Select a city to view specific salary and bonus information for Contact Center Director

Loading results...
Location Avg. Salary Date Updated
Location Lehi, UT Avg. Salary $130,835 Date Updated December 26, 2019
Location Alpine, UT Avg. Salary $132,774 Date Updated December 26, 2019
Location Altamont, UT Avg. Salary $129,590 Date Updated December 26, 2019
Location Alton, UT Avg. Salary $139,030 Date Updated December 26, 2019
Location Altonah, UT Avg. Salary $129,590 Date Updated December 26, 2019
Location American Fork, UT Avg. Salary $131,209 Date Updated December 26, 2019
Location Aneth, UT Avg. Salary $132,593 Date Updated December 26, 2019
Location Annabella, UT Avg. Salary $129,590 Date Updated December 26, 2019
Location Antimony, UT Avg. Salary $129,590 Date Updated December 26, 2019
Location Aurora, UT Avg. Salary $129,590 Date Updated December 26, 2019
Job Openings for Contact Center Director in Utah

Career Path for Contact Center Director

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst