Contact Center Agent Salaries in New Jersey
How Much Does a Contact Center Agent Make in New Jersey?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Contact Center Agent in New Jersey is $57,871.
While Salary.com is seeing that Contact Center Agent salary in NJ can go up to $73,603
or down to $41,947, but most earn between $49,536 and $66,106.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Contact Center Agent
Contact Center Agent and Resources Scheduling Supervisor
$85,340
New Jersey
Per Year
Contact Center Agent and Resources Scheduling Manager
$121,140
New Jersey
Per Year
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Similar Job Salaries to Contact Center Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
TESTEQUITY HISCO GROUP
Contact Center Agent
|
$47,414/yr
|
RANGE: $43,221 - $51,607
|
|
Conduent State & Local Solutions, Inc
Contact Center Liaison
|
$85,049/yr
|
RANGE: $76,959 - $93,139
|
|
HMH HOSPITALS CORPORATION
Contact Center Representative - Edison
|
$59,051/yr
|
RANGE: $53,266 - $64,835
|
|
Tephra Inc.
Contact Center Solution Architect
|
$103,260/yr
|
RANGE: $93,444 - $113,075
|
|
Cognizant
Contact Center Lead
|
$89,666/yr
|
RANGE: $78,628 - $100,703
|
|
HMH HOSPITALS CORPORATION
Contact Center Quality Analyst
|
$70,919/yr
|
RANGE: $63,046 - $78,793
|
|
Conch Technologies Inc
Contact Center Amazon Connect
|
$121,233/yr
|
RANGE: $110,891 - $131,574
|
|
Beacon Hill
IT Support- Contact Center
|
$80,590/yr
|
RANGE: $72,279 - $88,900
|
|
Stafford Communications
Account Manager (Contact Center)
|
$103,889/yr
|
RANGE: $90,556 - $117,222
|
|
WSAudiology
Contact Center Representative
|
$56,924/yr
|
RANGE: $51,348 - $62,500
|
Top 10 Highest Paying Cities For Contact Center Agent Jobs in New Jersey
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Contact Center Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Contact Center Agent job salaries in New Jersey.
Some cities can pay higher salaries for Contact Center Agent jobs, which can indicate that there is a large demand for Contact Center Agent positions in this city.
The following table shows top 10 cities where the Contact Center Agent salary is higher than other cities in New Jersey.
Jersey City takes first place in this list, followed by Union City, Hoboken.
The Contact Center Agent salary is $61,875 in Jersey City,
which is higher than the national average. There are 33 cities' Contact Center Agent salary higher than national average in New Jersey.
The average salary for a Contact Center Agent in New Jersey is $57,871,
but we found that the city with the highest salary for Contact Center Agent jobs is Jersey City, NJ, and it is higher than Union City.
Contact Center Agent jobs in Jersey City can have the opportunity to earn higher salaries than in other cities in New Jersey.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Jersey City | $61,875 | $5,156 | $1,190 | $30 |
| Union City | $61,875 | $5,156 | $1,190 | $30 |
| Hoboken | $61,875 | $5,156 | $1,190 | $30 |
| West New York | $61,875 | $5,156 | $1,190 | $30 |
| Paramus | $61,048 | $5,087 | $1,174 | $29 |
| Paterson | $60,994 | $5,083 | $1,173 | $29 |
| Clifton | $60,994 | $5,083 | $1,173 | $29 |
| Passaic | $60,994 | $5,083 | $1,173 | $29 |
| Bloomfield | $60,994 | $5,083 | $1,173 | $29 |
| Wayne | $60,994 | $5,083 | $1,173 | $29 |
What Does a Contact Center Agent Do?
Remote call center agents may also require enhanced internet access to access their organizations' call center software reliably, so organizations may want to invest in.
Updated December 18, 2021
Call center agents will usually undergo a training course which includes a few weeks of classroom training (or online training) followed by a monitoring period when they first start taking calls.
Updated November 17, 2021
Virtual call center agents usually enjoy better job satisfaction, and a better pay rate in real terms, since they do not have to commute to work and don’t have to worry about packed lunches/eating out or buying work clothes.
Updated October 08, 2021
In addition, agents need to be trained to use call center technology properly (such as a CRM database) to deliver service with full confidence.
Updated December 20, 2021
We know how beneficial a well-made call center agent evaluation form is when used correctly, and creating better performance outcomes is what we're passionate about.
Updated December 19, 2021
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Explore JobArchitectFrequently Asked Questions About a Contact Center Agent Salaries
What is the average of a Contact Center Agent in New Jersey?
The Contact Center Agent salary range is from $49,536 to $66,106, and the average Contact Center Agent salary is $57,871/year in New Jersey.
The Contact Center Agent's salary will change in different locations.
Which location pays the highest Contact Center Agent salary in the United States?
The Contact Center Agent salary in San Jose, CA is $67,342
which is the highest in the US.
What kinds of reasons will influence the Contact Center Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Contact Center Agent.
What is the growth rate of the Contact Center Agent's salary?
If you are thinking of becoming a Contact Center Agent or planning the next step in your career, find the detailed salary report of a Contact Center Agent.
