As of March 01, 2025, the average annual salary for a Call Center Quality Manager in Ohio is $82,500. Salary.com reports that pay typically ranges from $71,400 to $92,100, with most professionals earning between $61,294 and $100,840.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $94,077 | $7,840 | $1,809 | $45 |
| Average | $84,351 | $7,029 | $1,622 | $41 |
| 25th Percentile | $72,945 | $6,079 | $1,403 | $35 |
An entry-level Call Center Quality Manager with under 1 year experience makes about $78,383. With less than 2 years of experience, a mid-level Call Center Quality Manager makes around $78,882. After 2-4 years, the Call Center Quality Manager pay rises to about $80,546. Those senior Call Center Quality Manager with 5-8 years of experience earn roughly $82,543, and those Call Center Quality Manager having 8 years or more experience are expected to earn about $84,950 on average.
| Levels | Salary |
|---|---|
| Entry Level Call Center Quality Manager | $78,383 |
| Intermediate Level Call Center Quality Manager | $78,882 |
| Senior Level Call Center Quality Manager | $80,546 |
| Specialist Level Call Center Quality Manager | $82,543 |
| Expert Level Call Center Quality Manager | $84,950 |
| Entry Level | 7% |
| Mid Level | 6% |
| Senior Level | 5% |
| Top Level | 2% |
| Experienced | 1% |
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Call Center Quality Manager salary varies from city to city. Compared with national average salary of Call Center Quality Manager, the highest Call Center Quality Manager salary is in San Francisco, CA, where the Call Center Quality Manager salary is 25.0% above. The lowest Call Center Quality Manager salary is in Miami, FL, where the Call Center Quality Manager salary is 3.5% lower than national average salary.
| City, State | Price | Compared to national average |
|---|---|---|
| San Francisco, CA | $105,500 |
25.0%
|
| Washington, DC | $93,900 |
11.3%
|
| Miami, FL | $81,400 |
|
| Chicago, IL | $88,500 |
4.9%
|
| Boston, MA | $94,600 |
12.1%
|
| New York, NY | $98,600 |
16.8%
|
