As of August 01, 2025, Contact Center Directors in Fruitland Park, FL earn an average annual salary of $170,697 with an hourly rate of $82. Salary ranges from $139,696 (10th percentile) to $204,183 (90th percentile), with the majority earning between $154,470 (25th percentile) and $188,225 (75th percentile). Compensation varies based on experience, skills, company size, and local market factors - all explored below.
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Last Updated on August 01, 2025An entry-level Contact Center Director with under 1 year experience makes about $170,697. With less than 2 years of experience, a mid-level Contact Center Director makes around $170,697. After 2-4 years, the Contact Center Director pay rises to about $170,697. Those senior Contact Center Director with 5-8 years of experience earn roughly $170,697, and those Contact Center Director having 8 years or more experience are expected to earn about $170,697 on average.
| Levels | Salary |
|---|---|
| Entry Level Contact Center Director | $170,697 |
| Intermediate Level Contact Center Director | $170,697 |
| Senior Level Contact Center Director | $170,697 |
| Specialist Level Contact Center Director | $170,697 |
| Expert Level Contact Center Director | $170,697 |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
| Skills | Demand Percentage |
|---|---|
| Customer Service | 8.76% |
| Customer Contact | 2.58% |
| Customer Satisfaction | 1.61% |
| Skill | Salary | Salary % Increase |
|---|---|---|
|
Consulting Services
|
$196,302 |
15%
|
|
Continuous Improvement
|
$180,939 |
6%
|
|
Talent Acquisition
|
$180,939 |
6%
|
|
Building Relationships
|
$179,232 |
5%
|
|
Workforce Management
|
$177,525 |
4%
|
|
Customer Satisfaction
|
$177,525 |
4%
|
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